A calmer way to choose.
Keep favourite finishes, samples, visualisation, pricing and documents moving in one clear path — without needing a login.
Your shortlist should make the decision easier, not noisier.
Premium timber is best chosen slowly: first by feeling, then by light, then by proof. My HARO Project gives homeowners, designers and builders one tidy path from inspiration to samples, documents, attachments and pricing guidance.
From favourite finish to confident decision.
This is the same support logic behind a true customer portal, simplified for the way HARO Australia currently works: no accounts, no password, no complexity — just a considered path to the right next step.
Build a shortlist
Add favourite floors to My HARO Project while you browse. Keep the decision focused rather than opening every possible finish.
Browse range → 02See it in the room
Use the visualiser to test tone, width and laying direction before the shortlist becomes fixed.
Open visualiser → 03Confirm with samples
Request physical samples and read them in the real light of the room, beside walls, joinery and furniture.
Request samples → 04Ask for the project pack
Send the shortlist, approximate area, plans, photos or document needs so we can help with pricing, technical data and specification support.
Request pack →Different people need different proof.
Use the pathway that matches the way you are working: homeowner, designer, architect, builder or installer.
Choose with confidence
Find the right mood, see it in your room, request samples and ask for pricing guidance.
Start choosing → Architects & designersSpecify with clarity
Request sample support, article-specific documentation, certification evidence and NATSPEC direction.
Specifier centre → Builders & installersResolve the system
Check installation method, subfloor, underlay, trims, warranty and care requirements before order.
Technical detail → Professional samplesFor studio review
Ask for project or studio sample support when you are presenting finishes to clients or documenting a scheme.
Request samples →Send us the shortlist. We will help assemble the useful pieces.
A project pack can include sample support, range guidance, technical information, certification evidence, installation considerations and pricing direction — tailored to the product and stage of the project. Attach plans, photos, schedules or specifications when they help explain the brief.
Bring the shortlist into real light.
Request samples, send a project pack or ask us to help narrow the range before you commit.
Request samples